Post by account_disabled on Dec 13, 2023 22:14:17 GMT -9
After trying once, wait 48 hours to try again. • Great willingness to learn; • Enthusiasm for teaching and mentoring clients; • Empathy, patience and resilience; • Proactivity; • Knowledge of Digital Marketing , Content Marketing and Inbound Marketing ; • Work with goals and results; • Experience in costumer service; • Good communication and persuasion skills to negotiate new contracts ( upsell ), rescue churns and influence the main decision makers of the companies; • Develop good relationships by telephone, email and face-to-face meetings; • Be VERY organized to handle a large volume of information and diverse demands from clients from different segments. The most outstanding: - Knowledge of: -SEO - Google Analytics; - Ads (AdWords, Facebook / Twitter / Linkedin Ads); - email marketing; - Social media; - Blogging.
Benefits: - Food voucher; - Ok culture; - Transport; - Unimed Phone Number List health plan; - Unimed dental plan. Besides – No dress code ((you can work in shorts, t-shirt, sneakers, etc.); - Opportunity to work directly with big names in the content marketing and digital marketing market; - Weekly seminars for constant learning and teaching (after all our values are practiced on a daily basis, not just on paper!); - You can take the book you want from our library or ask for it to be purchased if we don't have it; - Relaxed atmosphere with ball pool; - Flexitime; - Snacks in the company, Coca-Cola, cookies and sweets; - Happy hour on Fridays; Interested? Do you have the requirements? Send your resume and participate in the selection process! A tip for businesses: here at Rock we work with marketing content and we have some very specific specific differences due to our culture. Use the template above and adapt it according to your reality.
Technical skills to avoid attracting unsuitable candidates for your vacancy. Prepare to interview To recruit good members to have a champion Customer Success team you have to observe some important qualities in the candidate and ask some strategic questions. In this case, I separated the main ones to help you. The profile of the professional It is important that the candidate has: • Empathy; • Sympathy; • Self-control; • Resilience; • Capacity for organization and self-management; • Technical knowledge necessary for the vacancy. It's recommended that: • Have advanced technical knowledge; • Experience in customer service and sales (mainly if it is in your area of operation). Performance as Customer Success: • Think about a delicate situation in which a client asks you to cancel the service because they are not satisfied and ask the candidate how they would react in this situation; Empathy and great care with the client will be essential here.
Benefits: - Food voucher; - Ok culture; - Transport; - Unimed Phone Number List health plan; - Unimed dental plan. Besides – No dress code ((you can work in shorts, t-shirt, sneakers, etc.); - Opportunity to work directly with big names in the content marketing and digital marketing market; - Weekly seminars for constant learning and teaching (after all our values are practiced on a daily basis, not just on paper!); - You can take the book you want from our library or ask for it to be purchased if we don't have it; - Relaxed atmosphere with ball pool; - Flexitime; - Snacks in the company, Coca-Cola, cookies and sweets; - Happy hour on Fridays; Interested? Do you have the requirements? Send your resume and participate in the selection process! A tip for businesses: here at Rock we work with marketing content and we have some very specific specific differences due to our culture. Use the template above and adapt it according to your reality.
Technical skills to avoid attracting unsuitable candidates for your vacancy. Prepare to interview To recruit good members to have a champion Customer Success team you have to observe some important qualities in the candidate and ask some strategic questions. In this case, I separated the main ones to help you. The profile of the professional It is important that the candidate has: • Empathy; • Sympathy; • Self-control; • Resilience; • Capacity for organization and self-management; • Technical knowledge necessary for the vacancy. It's recommended that: • Have advanced technical knowledge; • Experience in customer service and sales (mainly if it is in your area of operation). Performance as Customer Success: • Think about a delicate situation in which a client asks you to cancel the service because they are not satisfied and ask the candidate how they would react in this situation; Empathy and great care with the client will be essential here.